Billing and Payments
Which payment methods does Juice Plus+ accept?
Juice Plus+ offers several secure ways to pay for your order. In the US, you can pay using the usual credit/debit card options or choose alternative methods like ACH debit. In the US, we currently accept:. You’re free to select whichever method works
How can I change my Juice Plus+ payment method?
Once your subscription has been created, the payment method can’t be switched. If you prefer to use a different payment option, you’ll need to cancel the current subscription and create a new one with your updated payment method.
How can I update payment information for future instalments?
You can update the payment method stored on an existing subscription at any time. To do this:. Alternatively, if you prefer support, contact our Customer Service team. Please make sure you have your customer ID and order number ready.
How can I retry a failed Juice Plus+ payment?
For subscription orders paid by card, please note that our system will automatically retry any failed payments for up to 30 days from the original due date. After 12 unsuccessful attempts, the subscription may be canceled and moved to collections. No
How can I request an order invoice from Juice Plus+?
To receive a Juice Plus+ invoice for your order, contact our Customer Service Team at [email protected]. Please be sure to include your customer account number and order details for faster processing.
Why have I been charged again for my order?
A second charge may indicate that you have signed up for a recurring subscription. This can happen if:. *Please note: Superfood Powder (30- and 60- servings) and Luminate (30- and 60-servings) can be purchased using the “Pay in Full” option, with del
Why am I still being charged after returning the product(s) to Juice Plus+?
Refunds are issued after your return has reached our warehouse and passed the verification process. Once the return is verified and approved, any applicable refunds will be issued and should appear in your account within 72 business hours, depending
Why was I charged and sent a new Juice Plus+ order?
This usually indicates that your subscription has renewed, and a new shipment was automatically generated as part of the next cycle. This happens if you placed a subscription order instead of a one-time order. To verify this, please log into your acc
Can I change my Juice Plus+ payment date (postpone or pay early)?
It’s not currently possible to adjust your Juice Plus+ payment date through the Customer Portal, whether you’re looking to delay a payment or pay an installment early. However, in some situations, we may be able to manually reschedule or process a pa